Shipping times kick in when your item(s) have left our distribution centre. Please allow for 1-7 business days for processing at our distribution centre according to our stock before your order is shipped. As soon as the order has been dispatched from our warehouse, you'll get an email confirmation with tracking details - remember to check this hasn't accidentally gone to your junk folder!
We currently offer free shipping to orders over €100. Shipping fee is €8.99 for orders under €100 to other countries and area.
Clients need to cover the resend shipping cost if parcels returned by insufficient/wrong address and contact information.
ALL INTERNATIONAL ORDERS:
KSUFIT cannot control any customs or import duties applied to your package by your local customs. Any outstanding customs charges or import duties must be paid by the customer and we cannot be held responsible for these charges. Customs charges or import duties are not included in the price of your items ordered. KSUFIT cannot tell you what the cost will be as customs policies and charges can vary from country to country.
If you refuse to accept delivery of the items you have purchased, the couriers may return the items back to KSUFIT. In the event that this happens, you will be refunded for your order once it is received back to our facility, excluding the cost you paid for shipping as this aspect of your order was fulfilled.
Due to current worldwide events, some international deliveries may be subject to delays. While it’s important to remember the best things in life are worth waiting for, you can also rest assured we’re doing everything in our power to get your KSUFIT order into your hands as soon as possible. When making a purchase, we recommend choosing a home address for shipping, as workplaces may experience closures.